In order to facilitate your search, we have several suggestions available in the following category(s):
Offer unique experiences and moments . .. Surprise your friends and family with our gift vouchers.
Accommodation, meals, spa . .. Or if you prefer, you can offer a monetary voucher
Contact us : email@example.com.
If you are a Prestige Club or Gourmet member, your discounts apply when purchasing accommodation and service vouchers . ..
You already know what you're going to offer. ..?
They can be used in any restaurant or hotel of the PortoBay group in Portugal or in Brazil and have a minimum value of 10 €. You can add the amount you want, always in multiples of € 5, up to a maximum of € 1500. If you want to offer a higher value, contact us via email firstname.lastname@example.org
They can be purchased exclusively through email@example.com . You will be sent a link to pay with Visa, MasterCard or American Express. The vouchers, after purchase, cannot be refunded.
On accommodation, spas, restaurants and bars in the hotels belonging to PortoBay Hotels & Resorts.
It can be used at any hotel of the group in Portugal or Brazil.
In the case of monetary vouchers, they have a minimum value of € 10 and a maximum of € 1500. In the case of service vouchers, the values will be according to the desired service.
Only in Euros. If the voucher is used in one of the PortoBay hotels in Brazil, the exchange rate (Euro (EUR) - Reais (BRL)) applied will be the one of the Banco de Portugal for the last day of the month previous to the date of issue (please go to the following link to see the exchange rate www.bportugal.pt/en/conversor-moeda)
Yes, 12 months from the date it is issued (except Christmas & new year's periods). Once the validity has passed, the Gift Voucher cannot be redeemed or returned.
All reservations must be made at least 3 days in advance via the email firstname.lastname@example.org, quoting the number of the voucher.
When you use the service, you must hand over the Gift Vouch
Gift Vouchers are not transferable. Only the person whose name is on the voucher can use it.
You don’t need to be staying at a PortoBay hotel to use the Gift Voucher. Please remember that the service has to be booked at least 3 days in advance.
It is delivered by email to the address indicated at the time of purchase. Please confirm that the recipient’s e-mail is correct when finalising the purchase.
No, the Gift Voucher can only be used for a single transaction.
No, the Gift Voucher cannot be converted into cash.
Please send an email with your details to email@example.com
PortoBay Hotels & Resorts is not responsible for the loss, theft or unauthorised use of any voucher.
If you want to give someone the voucher in person, we can put it in a gift envelope, but at present it is only possible to collect the voucher in person at the Vila Porto Mare resort (Madeira).
To do so, when purchasing your voucher please indicate that you want to collect it at Vila Porto Mare and we will inform you as soon as it is ready.
If you have a Prestige (Silver, Gold and Platinum) or Gourmet card, you are entitled to your discount when purchasing accommodation, spa and restaurants vouchers. Please refer your Prestige / Gourmet details when sending the email requesting the voucher. The discounts are not applicable when purchasing monetary vouchers.
These vouchers include a 3 course meal (1 starter, 1 main course and 1 dessert). Please note that some dishes on the menu may not be available when using a gift voucher. In the case of the Arsenal restaurant, dinner is a buffet on some nights of the week.