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FREE CANCELLATION
10.03.2020

Covid-19 Information

Covid-19 Information

UPDATED ON 18/03/2020

 

Dear Guest,

The situation regarding Covid-19 in Portugal is swiftly changing.

The Portuguese government have declared a state of national emergency throughout Portugal.

Consequently, we have been obliged to temporarily shutdown our hotel operations, and as such we are now undertaking the responsibility to inform you that we will be cancelling all up coming reservations to PortoBay hotels in Portugal until April 30th 2020.

Our teams are here to help you re-book your stay for another time with no additional costs. If you have booked a package holiday, please consult your travel agent, tour operator, or booking carrier for further details. If you have booked directly with us, please contact us at reservations@portobay.pt or by phone on +351 291 708 760.

It is with a heavy heart that we share this message, but we do it with a sense of responsibility and duty to the welfare of you and our colleagues.

We look forward to the opportunity to wish you a warm welcome on your next stay with us in the near future.

 

Read the information provided by Portugal Tourism Board here.

 

See you soon!

PortoBay Hotels & Resorts

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