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19.01.2024

Change in the Prestige by PortoBay loyalty program

Change in the Prestige by PortoBay loyalty program

As well as a new image, this programme now offers its members more flexibility and convenience!

The main new features include the creation of a new maximum level (Prestige Platinum) and the renaming of the Prestige Blue level to Prestige Silver.

Progress in the Prestige programme will now be based not only on your number of stays, but also on the number of nights spent in a PortoBay hotel. Experience Points (XP) are awarded as follows; each stay is worth 6XPs and each night is worth 1XP.

The Prestige card is now digital and accessible through the new PortoBay App. This is part of the group's sustainability policy, and will produce savings of around 300,000 cards over 5 years.

On the PortoBay App, guests will also have access to their Prestige member account and will be able to consult information such as their XP balance, pre-check-in form, benefits, offers and other features.

Personalised communication to guests about changes to the Prestige programme is provided in phases according to their arrival date. You’ll be getting all the details soon!

This is the first transformation phase of the Prestige programme. Look out for more news about this in 2024.

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